Pearson Chat

Sorry you are having a problem accessing your material. Since this appears to be a product-specific problem, this is definitely an issue that needs to be resolved by Pearson directly.

We recommend going to their online chat for support - as they should be able to assess the problem, and resolve it quickly.

This could include checking your account set-up and/or whether there is a problem with the code itself.

You can reach them here: https://support.pearson.com/getsupport/s/